Return & Refund

Online Return Policy – How to return a product purchased online from Uniontec:

Returning a product to Uniontec is a hassle-free process. To initiate a return, kindly ensure that the product is in its original packaging and/or box. Then, contact us by using the "Write us" option on our website. In your message, please provide your order history details, including the order number, product MPN (Manufacturer Part Number), and quantity.

Once we receive your request, our dedicated team will guide you to the most appropriate return site based on your location. Rest assured that we will assist you throughout the return process to ensure a smooth experience.

At Uniontec, customer satisfaction is our priority, and we strive to provide exceptional service even when it comes to returns. Please don't hesitate to reach out to us with any questions or concerns. We look forward to resolving your request promptly and efficiently.

Upon successful receipt of your returned parcel, our dedicated team at Uniontec will carefully inspect the product to ensure it meets the necessary conditions for a refund. If the product is found to be in satisfactory condition and meets our return policy guidelines, we will proceed with a full refund of 100%.

We understand the importance of providing a seamless and transparent refund process. Rest assured that we will handle your return with the utmost care and efficiency. Our goal is to ensure your complete satisfaction with our products and services.

If you have any further inquiries regarding the refund process or any other concerns, please feel free to reach out to us. We value your feedback and are here to assist you every step of the way.