Rest assured, we have partnered with trusted shipping carriers such as FedEx, UPS, EMS, and Korea Post (for economy shipping) to handle the delivery of your orders. Our dedicated team will carefully select the appropriate shipping carrier based on each specific order transaction to ensure a smooth and efficient process.

For express shipping via FedEx and UPS, you can expect an average shipping lead time of 5-7 days after payment completion. If you opt for EMS, the average delivery time will be around 7-10 days. For more cost-effective shipping via Korea Post's economy service, the estimated delivery time is typically between 14-20 days.

To keep you informed and updated, a tracking number will be automatically provided on the shopping mall page. This will allow you to easily monitor the progress of your shipment. Should you have any further inquiries or require assistance, please do not hesitate to reach out to our friendly customer support team. Your satisfaction is our top priority, and we are here to ensure a smooth and hassle-free delivery experience.



Average Shipping Time


Fedex Priority

3~4 Working days

Mostly less 2lb (1kg)


5~7 Working days

Mostly 5 ~70 lb


7~10 Working days

Mostly 2~ 10 lb

Vessel (Ship)

3~6 Weeks

Over 70 lb


Online Return Policy – How to return a product purchased online from Uniontec:

Returning a product to Uniontec is a hassle-free process. To initiate a return, kindly ensure that the product is in its original packaging and/or box. Then, contact us by using the "Write us" option on our website. In your message, please provide your order history details, including the order number, product MPN (Manufacturer Part Number), and quantity.

Once we receive your request, our dedicated team will guide you to the most appropriate return site based on your location. Rest assured that we will assist you throughout the return process to ensure a smooth experience.

At Uniontec, customer satisfaction is our priority, and we strive to provide exceptional service even when it comes to returns. Please don't hesitate to reach out to us with any questions or concerns. We look forward to resolving your request promptly and efficiently.

Upon successful receipt of your returned parcel, our dedicated team at Uniontec will carefully inspect the product to ensure it meets the necessary conditions for a refund. If the product is found to be in satisfactory condition and meets our return policy guidelines, we will proceed with a full refund of 100%.

We understand the importance of providing a seamless and transparent refund process. Rest assured that we will handle your return with the utmost care and efficiency. Our goal is to ensure your complete satisfaction with our products and services.

If you have any further inquiries regarding the refund process or any other concerns, please feel free to reach out to us. We value your feedback and are here to assist you every step of the way.

Return Warehouse




Brown Lee
Street Address 1: 397 E 54th St
Street Address 2: #KV3973
City: Elmwood Park
State: NJ (New Jersey)
Zip code: 07407-2771
Phone: 201-568-3865

For Eastern & Midwest of USA & PR


Brown Lee
Street Address 1: 14916 S. Figueroa St.
Street Address 2: #KV39734
City: Gardena
State: CA (California)
Zip code: 90248
Phone: 310-637-7766

For Western USA & HI


Brown Lee
Street Address 1: 776 Buckingham Avenue
Street Address 2: Malltail #KV39734
City: Slough
State: Berkshire
Zip code: SL1 4NL
Phone: 0175-361-0400

For United Kingdom & Ireland


Brown Lee
Firmenname: Tor 3, Koonect #KV39734
Straße Hausnummer: Adam-Opel-Straße 7
Stadt: Frankfurt (Frankfurt am Main, Hessen)
Postleitzahl: 60386
Land: Deutschland
Tel : 1515-462-0401

For Germany, Austria & Switzerland


Brown Lee
Street Address 1: Calle Mahon, 6
Street Address 2: Bajo B, KS-Hub Malltail #KV39734
City: Las Rozas
State: Madrid
Zip code: 28290
Phone: 912-511-606

For Spain & Portugal

Australia (ANZ)

Brown Lee
Street Address 1: 8/130 Scarborough Street
Street Address 2: Malltail #KV39734
City: Southport
State: QLD
Zip code: 4215
Phone: 0422-5959-79

For Australia & New Zealand


Brown Lee (李炳運)
收货地址: 山东省-威海市-荣成市-崂山街道
街道地址: 兴业路89号易海淘 #KV39734
邮政编码: 264300
手机: 150-2155-3010

For Mainland of China


Brown Lee
Street Address 1: 16-26 Wang Wo Tsai Street
Street Address 2: Sunwise Industrial Building
14/F 1402 #KV39734
City: Tsuen Wan N.T
Country: Hong Kong
Zip code: 00000
Phone: 852-5911-9978

For HK & Macao

Seoul, S.Korea

Brown Lee
31 Hancheon-ro
Suite Da-219
Dongdaemun-gu Seoul, S.Korea
Phone: 82-10-3109-1420
Zip : 02618

For South Korea